Financial Account Specialist – Onsite | Mandaluyong

Mandaluyong City – Metro Manila
Onsite Setup | Shifting Schedule

Build Your Career for Financial account with Caldwell

Caldwell is actively expanding its financial account operations and is currently hiring motivated individuals to join our onsite team at Eton Cyberpod Ortigas, Mandaluyong.

This opportunity is open to fresh graduates, career shifters, and high school graduates who are eager to build a stable and rewarding career in the BPO industry. If you are looking for opportunities in financial accounts in Mandaluyong, this role offers comprehensive training, competitive benefits, and strong potential for long-term career growth..

Role and Responsibilities

As a Financial Account Specialist, you will handle inbound and outbound interactions with customers regarding financial services and account-related concerns. Your main responsibilities will include answering inquiries, assisting with account management, resolving billing or payment issues, documenting customer interactions, and ensuring a positive and secure customer experience. You will be expected to follow company guidelines, meet performance standards, and maintain professionalism at all times.

This is a full-time onsite position with a shifting schedule, allowing exposure to various financial processes and customer needs. Caldwell provides the tools, systems, and support needed to help you perform effectively in your role, making this an excellent entry point for those pursuing a career in financial account services in Mandaluyong.

Qualifications and Requirements

We believe potential matters more than experience. To qualify, applicants must meet the following criteria:

• High School Graduate (Old Curriculum) or ALS Graduate

• Open to freshers and applicants without prior BPO experience

• Willing to work onsite in Mandaluyong

• Comfortable handling voice-based or financial accounts

• Flexible with shifting schedules

Strong communication skills, basic computer knowledge, attention to detail, and a customer-focused mindset are advantages for anyone aiming to succeed as a Financial Account Specialist.

Compensation and Employee Benefits

Caldwell offers a competitive compensation and benefits package designed to support your professional and personal needs:

• Competitive PHP-based salary package

• Paid training from day one

• Health Maintenance Organization (HMO) coverage plus 3 free dependents

• 28 paid leaves annually

• 13th Month Pay

• Company-sponsored trips, team activities, and retreats

These benefits ensure job stability and a supportive working environment as you grow your career in financial account services.

Work Location and Environment

The role is based at Eton Cyberpod Ortigas, Mandaluyong, a modern and accessible business center in Metro Manila. The site is close to public transportation, food establishments, and commercial areas, providing convenience for daily onsite work.

Career Growth at Caldwell

Caldwell is committed to employee development through structured training programs, performance coaching, and internal promotion opportunities. Many of our team leaders and managers started in entry-level roles, proving that career advancement is achievable within the company. Join us today and take the first step toward a long-term career as a Financial Account Specialist with Caldwell.