Join our Customer Service team here in Caldwell!

Cebu City – Cebu
Onsite Setup | Shifting Schedule

Protect What Matters as a Customer Service Representative with Caldwell

Caldwell Communication is actively hiring Customer Service Representatives for a Home Security account in Cebu. Be part of a team that helps customers feel safe and secure in their homes. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, giving you the stability and professional environment you need to grow your career in the BPO industry.

Why Join Our Home Security Account?

Build a meaningful career while assisting customers with their safety and security needs.

Here’s what’s in store for you:

• Salary package ranging from PHP 15,000 to PHP 30,000 (based on comms, tenure, and exam performance)
• Monthly incentives, spiffs, and bonuses depending on performance
• Paid training from Day 1
• HMO coverage with up to 3 dependents
• 28 paid leaves for rest and recovery
• 13th-month pay and government-mandated benefits
• Company-sponsored retreats and engagement activities

Who We’re Looking For:

• High School, K12 graduates, SHS or college undergraduates (2nd year and up)
• Open to applicants with or without BPO experience
• Must have strong communication skills
• Willing to work onsite in Cebu on a shifting schedule
• Must be 18 years old and above
• Preferably residing within Cebu

Apply Now – Customer Service Representative (Home Security Account)

Step into a Customer Service role where you help customers manage their home security systems. You’ll handle inquiries, assist with troubleshooting, and provide reliable support to ensure customer safety and satisfaction.

Ready to Rise?

Make a difference while growing your career—join Caldwell’s Home Security team today. Apply now and be part of a company that values your growth, performance, and future success.