Start Your Career with Caldwell as a Retail Account Specialist

 Metro Manila
Onsite Setup | Shifting Schedule

Step Into the World of Retail Support as Retail Account Specialist

Are you looking for your first job or a fresh start in a stable and growing industry? Caldwell is opening its doors to aspiring Retail Account Specialist who are ready to learn, grow, and succeed. Based in Metro Manila, this role is perfect for individuals who are passionate about helping others and want to build a strong foundation in customer service.

Whether you’re a high school graduate, ALS passer, SHS graduate, or college undergraduate, this is your chance to step into the workforce with confidence—no prior experience needed. At Caldwell, we focus on potential, not just experience.

What You’ll Do

As a Retail Account Specialist, you’ll play a key role in delivering excellent customer service. You will:

• Assist customers with product inquiries, orders, and account concerns

• Provide accurate information and helpful solutions in a timely manner

• Handle concerns professionally while maintaining a positive customer experience

• Work closely with your team to meet service goals and performance targets

This role will help you build essential skills such as communication, problem-solving, active listening, and adaptability—skills that are valuable in any career path.

What We Offer

At Caldwell, we take care of our team with a competitive and rewarding package:

• Salary starting at ₱25,000 per month

• HMO and insurance coverage from Day 1 (including common-law partners)

• Rice allowance, paid leaves, holiday pay, and overtime pay

• Mental wellness support and discounted medicines

• Free medical insurance upon regularization

• Government-mandated benefits and 13th Month Pay

We believe that when employees are supported, they thrive—and that leads to better service and stronger teams.

Qualifications

To qualify as a Retail Customer Service Representative, applicants must:

• Be 18 years old or above

• Live within Metro Manila

• Have good communication skills

• Be willing to work onsite in Metro Manila on a shifting schedule

• Be a High School Graduate (Old Curriculum), ALS passer, SHS, or College Graduate

• No experience required — fresh applicants are encouraged to apply

Why Choose Caldwell?

At Caldwell, we don’t just offer jobs—we build careers. We are committed to helping you grow through training, mentorship, and real opportunities for advancement. You’ll be part of a team that values respect, collaboration, and continuous improvement.

If you’re ready to take your first step into the professional world and be part of a company that believes in your potential, this is your moment.

Apply Today

Join Caldwell as a Retail Account Specialist and start building a future you can be proud of. Your career starts here—apply now and experience the difference of working in a company that truly supports your growth.