Chat Support Representative (Call Center | Cebu City)
Onsite | Up to ₱26,000/month | Full-time | Fresh Graduates Welcome
COMPENSATION & BENEFITS
• Up to ₱26,000 monthly basic salary
• Performance-based incentives and bonuses
• Paid chat support training and upskilling programs
• Clear career growth opportunities
ROLE SUMMARY
The Chat Support Representative will assist customers through online chat platforms by answering inquiries, resolving concerns, and providing accurate information in a timely and professional manner.
This role is ideal for candidates searching for chat support jobs in Cebu City, call center jobs in the Philippines, and entry-level CSR opportunities with no experience required.
WHAT YOU WILL DO
• Respond to customer inquiries via chat in a timely and professional manner
• Provide accurate information and appropriate solutions to customer concerns
• Resolve issues efficiently while maintaining a positive customer experience
• Maintain high-quality service in every interaction
• Document all customer interactions accurately in the system
• Escalate complex concerns to the appropriate team when necessary
• Meet quality, productivity, and response time targets
QUALIFICATIONS
• High School or Senior High School graduate (college level or graduate is an advantage)
• No experience required
• Open to fresh graduates and career shifters
• Good English communication skills (written and verbal)
• Fast typing skills and attention to detail
• Basic computer skills and ability to multitask
• Willing to work onsite and on shifting schedules
WORK SETUP & TRAINING
• Onsite work setup
• Shifting schedule including weekends, nights, and holidays
• Paid training provided from Day 1
WHY THIS ROLE
This is a strong opportunity for individuals looking for call center hiring in the Philippines with no experience required. It provides structured training, hands-on customer chat experience, and long-term career growth in the customer service industry.
LOCATION
Cebu City (Onsite Only)
ABOUT CALDWELL COMMUNICATIONS
Caldwell Communications is currently hiring Chat Support Representatives in Cebu City. We offer a competitive salary of up to ₱26,000 monthly, performance-based incentives, and paid training from Day 1, along with a people-first work environment designed for long-term career growth.
Our office in Cebu City is easily accessible via public transportation, providing a stable and professional setting for individuals looking to start or grow their career in the BPO industry. Fresh graduates and applicants with no BPO experience are highly encouraged to apply — we provide the training and support needed for success.
APPLY NOW
Start your career as a Chat Support Representative and build your future in a stable and growing industry. Fresh graduates and applicants with no experience are highly encouraged to apply.