Customer Service Representative (Call Center | Cebu City)
Onsite | Up to ₱26,000/month | Full-time
Quick Job Overview
Position: Customer Service Representative
Salary: Up to ₱26,000 monthly basic salary
Location: Cebu City
Work Setup: Onsite
Employment Type: Full-time
Caldwell Communications is hiring Customer Service Representatives in Cebu City. If you're looking for a call center job with a competitive salary, paid training, and long-term career growth, this opportunity is for you.
COMPENSATION & BENEFITS
- Up to ₱26,000 monthly basic salary
- Performance-based incentives and bonuses
- Paid training and upskilling programs
- Clear career growth opportunities
ROLE SUMMARY
The Customer Service Representative will handle customer inquiries, provide accurate information, and resolve concerns in a timely and professional manner. You will ensure every customer receives excellent service through clear communication and effective problem resolution.
This onsite Customer Service Representative position in Cebu City offers a monthly salary of up to ₱ 26,000. It is ideal for applicants with or without BPO experience who want to advance their careers in the customer service industry.
WHAT YOU WILL DO
Handle customer inquiries via phone, chat, or email
Provide accurate information and appropriate solutions to customer concerns
Resolve issues professionally and efficiently
Maintain high-quality customer service in every interaction
Document all customer interactions accurately in the system
Escalate complex concerns to the appropriate team when necessary
Meet quality, productivity, and customer satisfaction targets
QUALIFICATIONS
- High School or Senior High School graduate (college level or graduate is an advantage)
- No experience required
- Good English communication skills (verbal and written)
- Strong customer service orientation
- Basic computer skills and ability to multitask
- Willing to work onsite and on shifting schedules
WORK SETUP & TRAINING
Onsite work setup
Shifting schedule including weekends, nights, and holidays
Paid training provided from Day 1
WHY THIS ROLE
This is an excellent opportunity for candidates without BPO experience seeking to advance their careers in the customer service industry. It provides structured training, valuable customer service experience, and long-term career growth in the BPO industry.
LOCATION
Cebu City (Onsite Only)
Frequently Asked Questions (FAQs)
What does a Customer Service Representative do?
A Customer Service Representative assists customers by answering inquiries, resolving concerns, providing product or service information, and delivering excellent support through phone, chat, or email.How much is the salary for this Customer Service Representative job in Cebu City?
Qualified applicants can earn up to ₱26,000 monthly basic salary, depending on qualifications and the assigned account. Performance-based incentives and bonuses are also available.What qualifications are needed for this Customer Service Representative position?
Applicants should have good English communication skills, strong customer service orientation, basic computer skills, and the ability to multitask. Candidates must also be willing to work onsite and follow shifting schedules. Successful applicants will receive paid training to help them succeed in the role.Are applicants without BPO experience allowed to apply?
Yes. No BPO or call center experience is required for this position. Fresh graduates, career shifters, and applicants looking to start a career in the BPO industry are welcome to apply. Paid training is provided from Day 1.Where can I apply for Customer Service Representative jobs in Cebu City?
You can apply directly through Caldwell Communications' recruitment process for our onsite Cebu City hiring.
Job Summary
Customer Service Representative job in Cebu City offering up to ₱26,000 monthly basic salary. This is a full-time onsite position for applicants with or without BPO or call center experience. Enjoy paid training from Day 1, performance-based incentives, and career advancement while providing customer support through phone, chat, or email. This opportunity is ideal for candidates searching for Customer Service Representative jobs in Cebu City, call center jobs in Cebu, onsite BPO jobs, customer support jobs, and BPO hiring with paid training.
APPLY NOW
Start your career as a Customer Service Representative and build your future in a stable and growing industry.
Apply today and take the next step in your BPO career with Caldwell Communications.