Join our Call Center Agent opening here at Caldwell!

Cebu City | Onsite Setup | Shifting Schedule

Take the Lead as a Call Center Agent with Caldwell

Caldwell Communication is actively hiring Call Center Agents in Cebu City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.

Why Become a Call Center Agent at Caldwell?

We offer a career path filled with growth, recognition, and competitive compensation.

Here’s what’s in store for you:

• Salary package ranging from PHP 15,000 to PHP 25,000 (based on communication skills, tenure, and exam performance)
• Up to PHP 7,000 monthly incentives for exceeding performance targets
• Monthly spiffs and RDOT/inbound bonuses depending on client needs
• Paid training to keep your skills sharp
• HMO coverage with up to 3 dependents
• 28 paid leaves for rest and recovery
• 13th-month pay and government-mandated benefits
• Company-sponsored retreats and engagement activities

Who We’re Looking For:

• K-12 graduates or college undergraduates (2nd year and up)
• Open to applicants with or without BPO experience
• Must have strong communication skills
• Willing to work onsite in Cebu City on a shifting schedule
• Must be 18 years or older and currently residing in Cebu

Apply Now – Call Center Agent

Step into a Call Center Agent role with Caldwell and bring your customer service expertise to the next level. You’ll be empowered to assist customers, resolve concerns, and deliver excellent service every day.

Ready to Rise?

Don’t settle for less—take your career further with Caldwell in Cebu City. Apply now and grow in a company that values performance, teamwork, and long-term success.