Join our Customer Service team for E-Commerce here in Caldwell!

Cebu City – Cebu
Onsite Setup | Shifting Schedule

Grow with Us as a Customer Service Representative with Caldwell

Caldwell Communication is actively hiring Customer Service Representatives for an E-Commerce account in Cebu. Be part of a fast-paced team supporting online shoppers with their orders, deliveries, and account concerns. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, giving you the stability and professional environment you need to grow your career in the BPO industry.

Why Join Our E-Commerce Account?

Build your career in a dynamic environment while helping customers enjoy a smooth online shopping experience.

Here’s what’s in store for you:

• Salary package ranging from PHP 17,000 to PHP 24,000 (based on comms, tenure, and exam performance)
• Monthly incentives, spiffs, and RDOT/inbound bonuses depending on client needs
• Paid training from Day 1
• HMO coverage with up to 3 dependents
• 28 paid leaves for rest and recovery
• 13th-month pay and government-mandated benefits
• Company-sponsored retreats and engagement activities

Who We’re Looking For:

• High School, K12 graduates, SHS or college undergraduates (2nd year and up)
• Open to applicants with or without BPO experience
• Must have strong communication skills
• Willing to work onsite in Cebu on a shifting schedule
• Must be 18 years old and above
• Preferably residing within Cebu

Apply Now – Customer Service Representative (E-Commerce Account)

Step into a Customer Service role where you assist customers with online orders, tracking deliveries, returns, and general inquiries. You’ll help ensure a smooth and satisfying shopping experience for every customer.

Ready to Rise?

Be part of a growing E-Commerce team with Caldwell. Apply now and build your career in a company that values innovation, customer experience, and long-term success.