Join our Customer Service team here in Caldwell!

Cebu City – Cebu
Onsite Setup | Shifting Schedule

Build a Strong Career as a Collections Representative with Caldwell

Caldwell Communication is actively hiring Customer Service Representatives for a Collections account in Cebu. Be part of a results-driven team helping customers manage their outstanding balances while maintaining professionalism and empathy. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, giving you the stability and professional environment you need to grow your career in the BPO industry.

Why Join Our Collections Account?

Grow your career in a performance-driven environment with strong earning potential and advancement opportunities.

Here’s what’s in store for you:

• Salary package ranging from PHP 20,000 to PHP 25,000 (based on comms, tenure, and exam performance)
• Monthly incentives, commission-based bonuses, and performance rewards
• Paid training from Day 1
• HMO coverage with up to 3 dependents
• 28 paid leaves for rest and recovery
• 13th-month pay and government-mandated benefits
• Company-sponsored retreats and engagement activities

Who We’re Looking For:

• K12 graduates, SHS or college undergraduates (2nd year and up)
• Open to applicants with or without BPO experience
• Must have strong communication and negotiation skills
• Willing to work onsite in Cebu on a shifting schedule
• Must be 18 years old and above
• Preferably residing within Cebu

Apply Now – Customer Service Representative (Collections Account)

Step into a Customer Service role where you assist customers with their outstanding balances, provide payment options, and help them find manageable solutions. You’ll handle accounts professionally while building trust and delivering excellent service.

Ready to Rise?

Take your career further with Caldwell’s Collections team. Apply now and grow in a company that values performance, accountability, and long-term success.