Start Your Career as Retail Account Representative with Caldwell

Metro Manila
Onsite Setup | Shifting Schedule

Build Your Career with Caldwell as Retail Account Representative

Caldwell Communications is now actively hiring for its Retail Account Representative role based in Metro Manila. This full-time onsite position is open to motivated individuals who want to build a stable and rewarding career in the retail customer support industry.

Whether you are a fresh graduate or someone with limited experience, this opportunity provides structured training, competitive compensation, and long-term career growth in a fast-paced and professional environment.

You will be part of a dynamic team supporting retail customers through various channels, ensuring quality service and smooth customer experiences.

Job Responsibilities and Work Scope

As a Retail Account Representative, your responsibilities will include:

• Assisting customers with retail-related concerns such as orders, returns, and product inquiries

• Providing accurate information and resolving issues in a timely manner

• Handling customer interactions through voice or non-voice channels

• Maintaining proper documentation of customer transactions

• Ensuring customer satisfaction through professional communication

• Following company processes and service standards

Paid training will be provided to equip you with the necessary tools, systems knowledge, and communication skills needed to succeed in the role.

Qualifications and Basic Requirements

To qualify for this role, applicants must meet the following:

• Open to No Experience (No CCE required)

• Must be at least 18 years old

• Must be willing to work onsite 

• Must be willing to work on a shifting schedule

• Must have good problem-solving and interpersonal skills

• Must be currently residing within Metro Manila or nearby areas

This position is ideal for disciplined, detail-oriented individuals who are eager to learn and grow within a structured corporate environment.

Salary Package and Employee Benefits

Caldwell offers a competitive salary package based on educational background and experience:

• ₱25,500 – College Graduates (Starter)

• ₱27,000 – HS/SHS Graduates with less than 12 months experience

• ₱29,000 – HS/SHS Graduates with 12 months or more experience

• HMO Coverage

• Paid Trainings

• Government-Mandated Benefits

• 13th Month Pay

These benefits ensure that you are protected, supported, and financially secure as you begin your professional journey.

Hiring Process and Career Opportunity

Caldwell is currently ramping for multiple openings under this retail account. Applicants are encouraged to apply as soon as possible, as slots are limited.

Onsite processing is highly preferred for faster assessment and quicker hiring results.

Start Your Career Today

If you are looking for a stable job with competitive pay, professional growth, and a supportive work environment, this is your opportunity to join Caldwell.

Apply now and take the next step in your career!