Build Your Telco Career with Caldwell!

Cebu City – Cebu
Onsite Setup | Shifting Schedule

Take the Lead as a Telco Voice Support Representative with Caldwell

Are you ready to step up in the telecommunications industry? Caldwell is hiring Telco Voice Support Representatives for a premium telco account based at our site in Cebu City. If you’re a driven professional even without BPO voice experience, this is your chance to grow with a high-performing team in a fast-paced, rewarding environment.

In this role, you’ll handle customer queries related to billing, rate plan changes, upsells, retention, troubleshooting, and new service lines—delivering excellent service through every interaction. This is a perfect fit for applicants who want to level up their careers in the telco sector.

Why Become a Telco Voice Support Representative at Caldwell?

We offer a career path filled with growth, recognition, and competitive compensation.

Here’s what’s in store for you:

• Salary package ranging from PHP 17,000 to PHP 25,000 (based on comms, tenure, and exam performance)

• Monthly spiffs and RDOT/inbound bonuses depending on client needs

• Paid trainings to keep your skills sharp

• HMO coverage with up to 3 dependents

• 28 paid leaves for rest and recovery

• 13th-month pay and government-mandated benefits

• Company-sponsored retreats and engagement activities

Who We’re Looking For:

• K12 graduates or college undergraduates 

• With or without BPO experience

• Must have strong communication skills

• Willing to work onsite in Cebu on a shifting schedule

• Must be 18 years or older and currently residing within Cebu City or nearby areas

Apply Now – Telco Voice Support Representative

Step into a premium telco role with Caldwell and bring your customer service expertise to the next level. You’ll be empowered to help customers and drive real value every day.

Ready to Rise in Telco?

Don’t settle for less—take your career further with Caldwell in Cebu. Apply now and grow in a company that values performance, teamwork, and long-term success.