Customer Service Associate Davao City

Location: Onsite

Job Description

We are hiring a Customer Service Associate in Davao City to provide support to customers by addressing inquiries, resolving concerns, and delivering accurate information across various communication channels.

In this role, you will interact with customers in a professional manner, assist with account and service-related requests, and ensure concerns are handled efficiently. You will also maintain accurate records of customer interactions and follow established company procedures to deliver quality service.

This opportunity is ideal for fresh graduates, career shifters, and entry-level applicants who want to build a successful career in the BPO industry.

Qualifications

• High School Graduate (Old Curriculum) / ALS Graduate / Senior High School Graduate
• Open to fresh grads, experience is an advantage
• Good English communication skills
• Basic computer knowledge and multitasking skills
• Willing to work onsite in Davao City

Key Responsibilities

• Assist customers with inquiries and concerns
• Provide information about accounts, services, and processes
• Handle customer concerns professionally and efficiently
• Document customer interactions and account updates accurately
• Escalate concerns when needed
• Maintain good customer service and communication

Start Your Journey Today

Take your first step into the BPO industry with Caldwell. Gain real-world experience, develop in-demand skills, and unlock long-term career opportunities.

Apply now and build your future with confidence at Caldwell.