Customer Care Associate – Financial Account | Chat & Email Support

Quezon City – Metro Manila
Onsite Setup | Shifting Schedule

Join Our Team as a Customer Care Associate – Financial Account

Are you looking for a customer support role focused on chat and email assistance? We are seeking dedicated Customer Care Associates to support a Financial Account and provide exceptional customer service through non-voice channels.

This opportunity is ideal for individuals who enjoy helping customers, resolving concerns, and communicating effectively through written interactions. Whether you’re a fresh graduate, career shifter, or experienced professional, we welcome your application.

Job Responsibilities

• Assist customers through chat and email support
• Address inquiries related to financial products, services, and account concerns
• Provide accurate information and timely resolutions
• Maintain detailed and accurate customer records
• Follow company policies and quality standards
• Deliver a positive customer experience through professional communication

Qualifications

• High school graduate, senior high school graduate, college undergraduate, or college graduate
• With or without BPO experience
• Good written English communication skills
• Basic computer navigation and typing skills
• Willing to work onsite and on a shifting schedule
• Detail-oriented and customer-focused

Benefits

• Competitive salary package
• Paid training
• HMO and healthcare benefits
• Government-mandated benefits
• Performance incentives and bonuses
• Career growth and advancement opportunities
• Supportive work environment

Apply Today

Build your career in customer service while gaining valuable experience in the financial industry. Join our team as a Customer Care Associate – Financial Account | Chat & Email Support and take the next step in your professional journey.