We're Hiring CSR for Retail Account in Cebu!

Join our Retail Account here in Caldwell!

Cebu City – Cebu
Onsite Setup | Shifting Schedule

Take the Lead as a Retail Customer Service Representative with Caldwell

Caldwell Communication is actively hiring Retail Customer Service Representatives in Cebu. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.

Why Become a Retail Customer Service Representative at Caldwell?

We offer a career path filled with growth, recognition, and competitive compensation.

Here’s what’s in store for you:

• Salary package ranging from PHP 15,000 to PHP 25,000 (based on comms, tenure, and exam performance)
• Monthly spiffs and RDOT/inbound bonuses depending on client needs
Paid training to keep your skills sharp
HMO coverage with up to 3 dependents
28 paid leaves for rest and recovery
13th-month pay and government-mandated benefits
Company-sponsored retreats and engagement activities

Who We’re Looking For:

K12 graduates or college undergraduates (2nd year and up)
• Open to applicants with or without BPO experience
• Must have strong communication skills
• Willing to work onsite in Cebu on a shifting schedule
• Must be 18 years or older and currently residing within Cebu

Apply Now – Retail Customer Service Representative

Step into a Retail Customer Service role with Caldwell and bring your customer service expertise to the next level. You’ll assist customers with product inquiries, orders, returns, and account concerns while delivering excellent service every day.

Ready to Rise?

Don’t settle for less—take your career further with Caldwell in Cebu. Apply now and grow in a company that values performance, teamwork, and long-term success.