Technical Support Representative (TSR) 

Location: Davao City – Onsite

Job Description

Caldwell Communications is actively hiring for a Technical Support Representative in Davao City. If you have a passion for troubleshooting and want to jumpstart your career with a competitive compensation package, this onsite role is perfect for you. We offer a supportive environment with shifting schedules designed to help you thrive.e.

Qualifications

• • • Experience: Minimum of 1 year of BPO experience, specifically with technical support experience in a call center environment.

    • Education: K-12 Graduate or Senior High School Graduate (New Curriculum).

    • Technical Readiness: Must have a reliable internet connection at home for contingency purposes.

    • Work Setup: Must be fully amenable to work onsite in our Davao City office and flexible with shifting schedules.

Key Responsibilities

• • • Handling incoming technical inquiries and efficiently troubleshooting customer issues.

    • Resolving software, hardware, or network connectivity problems with patience and clarity.

    • Maintaining precise documentation of customer interactions and technical resolutions.

    • Collaborating with team leaders to ensure high-quality service delivery.

Compensation, Perks, and Benefits

We value the hard work of our team members. Chosen candidates for this Technical Support Representative Davao City position will enjoy:

• Earning Capacity: PHP 32,500

• Health & Life Benefits: Comprehensive HMO, Critical Illness Benefits, and Life Insurance.

• Professional Growth: Fully Paid Trainings from day one.

• Standard Perks: Government-Mandated Benefits and 13th Month Pay.

Start Your Journey Today

Take your first step into the BPO industry with Caldwell. Gain real-world experience, develop in-demand skills, and unlock long-term career opportunities.

Apply now and build your future with confidence at Caldwell.