Chat/Email Support – Airline Booking Associate | Start Your Career with Caldwell

Metro Manila – Onsite Setup | Shifting Schedule

Join a Team That Supports Travelers Worldwide

Caldwell is looking for applicants interested in joining our Chat/Email Support – Airline Booking Associate account. This role is ideal for candidates who prefer non-voice support and enjoy helping customers with travel-related concerns through chat and email.

As an Airline Booking Associate, you’ll assist customers with airline reservations, booking updates, flight inquiries, and general travel concerns while delivering a smooth and positive customer experience.

Why Join Caldwell?

Enjoy exciting career opportunities and employee benefits such as:

• Competitive salary package
• Paid training provided
• HMO and other company benefits
• Night differential and incentives
• Career growth opportunities
• Stable full-time employment
• Supportive team environment

Job Responsibilities

• Assist customers through chat and email support regarding airline bookings
• Handle flight reservations, booking changes, cancellations, and travel inquiries
• Provide accurate travel information and booking assistance
• Resolve customer concerns in a timely and professional manner
• Maintain clear written communication and proper documentation

Qualifications

We welcome applicants who are:

• Open to fresh graduates, career shifters, and experienced applicants
• Comfortable with written English communication
• Computer literate and able to navigate online systems
• Willing to work onsite and on a shifting schedule
• Passionate about customer service and travel support

Apply Today

Looking for a non-voice airline account where you can grow your career in customer service? Join Caldwell as a Chat/Email Support – Airline Booking Associate and be part of a team that helps travelers every day.

Submit your application today and start your career with Caldwell.