Join our Customer Service team here in Caldwell!

Cebu City – Cebu
Onsite Setup | Shifting Schedule

Make a Difference as a Customer Service Representative with Caldwell

Caldwell Communication is actively hiring Customer Service Representatives for a Healthcare account in Cebu. Be part of a team that supports patients, members, and healthcare providers with their inquiries and concerns. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, giving you the stability and professional environment you need to grow your career in the BPO industry.

Why Become a Customer Service Representative at Caldwell?

We offer a career path filled with growth, purpose, recognition, and competitive compensation.

Here’s what’s in store for you:

• Salary package ranging from PHP 15,000 to PHP 30,000 (based on comms, tenure, and exam performance)
• Monthly spiffs and RDOT/inbound bonuses depending on client needs
• Paid training from Day 1
• HMO coverage with up to 3 dependents
• 28 paid leaves for rest and recovery
• 13th-month pay and government-mandated benefits
• Company-sponsored retreats and engagement activities

Who We’re Looking For:

• High School, K12 graduates, SHS or college undergraduates (2nd year and up)
• Open to applicants with or without BPO experience
• Must have strong communication skills
• Willing to work onsite in Cebu on a shifting schedule
• Must be 18 years old and above
• Preferably residing within Cebu

Apply Now – Customer Service Representative (Healthcare Account)

Step into a Customer Service role with Caldwell and help customers through voice support in the healthcare industry. You’ll handle patient inquiries, assist with appointments and benefits, and ensure accurate and compassionate service every day.

Ready to Rise?

Make a meaningful impact while building your career—join Caldwell’s Healthcare team in Cebu. Apply now and grow in a company that values compassion, performance, and long-term success.