Technical Support Representative Davao City

Location: Onsite

Job Description

We are hiring a Technical Support Representative in Davao City to assist customers with internet, software, account, and technical-related concerns through phone, chat, or email support.

In this role, you will provide clear troubleshooting assistance, help resolve technical issues, and ensure customers receive accurate and timely solutions for their concerns.

This is a great opportunity for fresh graduates and aspiring BPO professionals who want to start or grow their career in technical support.

Qualifications

• High School or Senior High School Graduate
• Open to fresh grads, experience is an advantage
• Good English communication skills
• Basic computer knowledge and problem-solving skills
• Must have stable internet connection at home
• Willing to work onsite in Davao City

Key Responsibilities

• Assist customers with technical, account, and service-related concerns
• Provide troubleshooting support for internet and software issues
• Guide customers through step-by-step solutions
• Accurately document all customer interactions
• Escalate complex issues when necessary
• Maintain quality customer service standards

Start Your Journey Today

Take your first step into the BPO industry with Caldwell. Gain real-world experience, develop in-demand skills, and unlock long-term career opportunities.

Apply now and build your future with confidence at Caldwell.