Travel Account Representative | Chat & Email Support

Travel Account Representative | Chat & Email Support

Travel Account Representative | Chat & Email Support

Quezon City – Metro Manila
Onsite Setup | Shifting Schedule

Join Our Team as a Travel Account Representative – Chat & Email Support

Looking for a non-voice BPO opportunity in the travel industry? We are hiring Travel Account Representatives for our Chat & Email Support team in Quezon City.

If you enjoy helping customers with travel-related concerns and prefer chat and email support instead of calls, this role is for you. Be part of a dynamic and supportive team while building your career in the BPO industry.

This opportunity is open to fresh graduates, career shifters, and applicants with or without BPO experience.

Job Responsibilities:

  • Assist customers through chat and email support
  • Handle travel-related inquiries including bookings, reservations, cancellations, and itinerary updates
  • Provide accurate information regarding travel services and account concerns
  • Resolve customer concerns in a timely and professional manner
  • Document customer interactions and update records in the system
  • Maintain quality service and customer satisfaction

Qualifications:

  • High school graduate, senior high school graduate, or college graduate
  • With or without BPO experience
  • Good written English communication skills
  • Basic computer navigation skills
  • Willing to work onsite and on a shifting schedule
  • Open to fresh graduates and career shifters

What We Offer:

  • Competitive salary package
  • Paid training
  • HMO and company benefits
  • Night differential, incentives, and allowances
  • Career growth opportunities
  • Supportive and friendly work environment

Apply Now

Start your journey in the BPO industry as a Travel Account Representative – Chat & Email Support. Help customers with their travel needs while growing your career in a fast-paced and rewarding environment.

Submit your application today.