Travel Booking Agent
Cebu City | Onsite
Caldwell Communication

Job Description

We are hiring Travel Booking Agents to help customers with flight, hotel, and travel-related inquiries. You will assist with bookings, provide travel information, and ensure a smooth customer experience.

Responsibilities:
• Assist customers with travel bookings and reservations
• Handle booking changes, cancellations, and travel inquiries
• Provide information on travel options, schedules, and promotions
• Record customer interactions and booking details accurately
• Escalate complex concerns when needed
• Meet customer service and quality standards

Schedule & Training:
• Rotating shifts, including nights, weekends, and holidays
• Paid training provided

Qualifications:
• At least a High School or Senior High School graduate
• Good English communication skills
• Customer-focused and detail-oriented
• Basic computer skills and multitasking ability
• Problem-solving skills and willingness to learn
• Willing to work onsite in Cebu City