Customer Service Representative (Call Center)

Cebu City | Onsite | Full-Time | Up to ₱25,000 Monthly Salary

About the Role

Caldwell Communications is hiring Customer Service Representatives in Cebu City. This is an excellent opportunity for fresh graduates, career shifters, and applicants looking for entry-level call center jobs with no experience required. Paid training is provided from Day 1 to help you succeed in the BPO industry.

Job Responsibilities

• Handle customer inquiries via phone, chat, or email
• Provide accurate information about products, services, and company policies
• Resolve customer concerns professionally and efficiently
• Document customer interactions and updates in the system
• Escalate complex concerns to the appropriate team when necessary
• Meet customer service, quality, and productivity targets

Qualifications

• High School or Senior High School graduate
• No BPO experience required
• Open to fresh graduates and career shifters
• Good English communication skills, both written and verbal
• Customer-focused with a positive attitude
• Basic computer skills and multitasking ability
• Willing to work onsite in Cebu City
• Amenable to shifting schedules, including nights, weekends, and holidays

Work Setup & Training

• Onsite work setup in Cebu City
• Paid training from Day 1
• Ongoing coaching and development programs

Salary & Benefits

• Up to ₱25,000 monthly salary package
• Performance-based incentives and bonuses
• Career growth and promotion opportunities
• Stable full-time employment

WHY THIS ROLE

This is a strong opportunity for individuals looking for call center hiring in the Philippines with no experience required. It provides structured training, real customer service experience, and long-term career growth in the BPO industry.

Think you’re not qualified? Browse more jobs here:

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• Call Center Agent – Healthcare Account
• Financial Account Agent 
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APPLY NOW

Start your career as a Customer Service Representative and build your future in a stable and growing industry. Fresh graduates and applicants with no experience are highly encouraged to apply.