Customer Care Associate – Non Voice | Join Caldwell Today

Metro Manila – Onsite Setup | Shifting Schedule

Start Your Career as a Non-Voice Customer Care Associate

Caldwell is now hiring for Customer Care Associate – Non Voice roles for applicants who are looking to build a career in customer support through chat and email. This opportunity is ideal for candidates who prefer written communication and are looking for a non-voice account with no calls required.

As a Customer Care Associate, you will assist customers by responding to inquiries, resolving concerns, and providing support through chat and email while delivering excellent customer service.

Why Join Caldwell?

Caldwell offers a supportive work environment and career development opportunities. Enjoy benefits such as:

• Competitive salary package
• Paid training provided
• HMO coverage
• Night differential and incentives
• Career growth opportunities
• Full-time and stable employment
• Friendly and supportive team environment

Responsibilities

• Respond to customer inquiries through chat and email
• Provide accurate information and timely resolutions
• Handle customer concerns professionally
• Maintain quality written communication with customers
• Document customer interactions properly

Qualifications

We welcome applicants who:

• Have good written English communication skills
• Are comfortable using computers and online tools
• Are willing to work onsite and on a shifting schedule
• Fresh graduates, career shifters, and experienced applicants are welcome to apply

Apply Now

Looking for a non-voice opportunity where you can grow your career in customer support? Join Caldwell as a Customer Care Associate – Non Voice and be part of a team that values growth, learning, and excellent service.

Apply today and start your career with Caldwell.