Call Center Agents

Customer Service Representative!

Join our Call Center Agent team here in Caldwell!

Cebu City – Cebu
Onsite Setup | Shifting Schedule

Start Your Career as a Call Center Career with Caldwell

Caldwell Communication is actively hiring Call Center Agents in Cebu. Be part of a dynamic team delivering excellent customer support across various industries. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, giving you the stability and professional environment you need to grow your career in the BPO industry.

Why Join Caldwell as a Customer Service Representative?

Build a meaningful career while helping customers and developing valuable communication skills.

Here’s what’s in store for you:

  • Salary package ranging from PHP 15,000 to PHP 30,000 (based on comms, tenure, and exam performance)
  • Monthly incentives, spiffs, and performance-based bonuses
  • Paid training from Day 1
  • HMO coverage with up to 3 dependents
  • 28 paid leaves for rest and recovery
  • 13th-month pay and government-mandated benefits
  • Company-sponsored retreats and engagement activities

Who We’re Looking For:

  • High School, K12 graduates, SHS or college undergraduates (2nd year and up)
  • Open to applicants with or without BPO experience
  • Must have strong communication skills
  • Willing to work onsite in Cebu on a shifting schedule
  • Must be 18 years old and above
  • Preferably residing within Cebu

Apply Now – Customer Service Representative

Step into a Customer Service role where you’ll handle inquiries, resolve concerns, and deliver excellent service every day. You’ll gain valuable experience while building a strong foundation for your career.

Ready to Rise?

Take the first step toward a rewarding career with Caldwell. Apply now and grow in a company that values your potential, performance, and long-term success.