Customer Service Representative – Sales
Cebu City (Onsite)

About the Company
Caldwell Communication is currently seeking qualified candidates for the Customer Service Representative position in Cebu City. The company offers a competitive compensation package, performance-based incentives, paid training from Day 1, and opportunities for career advancement within a professional and supportive work environment.

Job Description
The Customer Service Representative – Sales will be responsible for engaging customers, promoting products or services, and supporting sales objectives while delivering excellent customer service.

Key Responsibilities
• Handle customer inquiries via phone, email, or chat
• Promote products, pricing, and special offers
• Assist with orders, subscriptions, and upgrades
• Maintain accurate customer records
• Escalate complex issues when needed
• Meet sales and performance targets

Schedule & Training
• Shifting schedule (including nights, weekends, and holidays)
• Paid training provided

Qualifications
• High School or Senior High School graduate
• Strong communication and persuasion skills
• Customer-focused and goal-oriented
• Basic computer skills
• Willing to work onsite in Cebu City

Why Join Us
• Competitive salary with incentives
• Career growth opportunities
• Supportive work environment