Join our Telco account here in Caldwell!

Cebu City – Cebu
Onsite Setup | Shifting Schedule

Take the Lead as a Customer Service Representative with Caldwell

Caldwell Communication is actively hiring Customer Service Representatives for a Telco account in Cebu. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.

Why Become a Telco Customer Service Representative at Caldwell?

We offer a career path filled with growth, recognition, and competitive compensation.

Here’s what’s in store for you:

• Salary package ranging from PHP 15,000 to PHP 25,000 (based on comms, tenure, and exam performance)
• Up to PHP 7,000 monthly incentives for exceeding performance targets
• Monthly spiffs and RDOT/inbound bonuses depending on client needs
• Paid trainings to keep your skills sharp
• HMO coverage with up to 3 dependents
• 28 paid leaves for rest and recovery
• 13th-month pay and government-mandated benefits
• Company-sponsored retreats and engagement activities

Who We’re Looking For:

• K12 graduates or college undergraduates (2nd year and up)
• Open to applicants with or without BPO experience
• Must have strong communication skills
• Willing to work onsite in Cebu on a shifting schedule
• Must be 18 years or older and currently residing within Cebu

Apply Now – Customer Service Representative (Telco Account)

Step into a Telco CSR role with Caldwell and bring your customer service expertise to the next level. You’ll handle customer inquiries, billing concerns, and basic technical support while delivering excellent service every day.

Ready to Rise?

Don’t settle for less—take your career further with Caldwell in Cebu. Apply now and grow in a company that values performance, teamwork, and long-term success.