Join our Customer Service team here in Caldwell!

Cebu City – Cebu
Onsite Setup | Shifting Schedule

Take Charge of Your Career in Healthcare with Caldwell

Caldwell Communication is actively hiring Customer Service Representatives for Healthcare accounts in Cebu. Be part of a professional team assisting patients, members, and providers with healthcare-related inquiries while building a stable and rewarding career. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, giving you the stability and professional environment you need to succeed in the BPO industry.

Why Become a Customer Service Representative at Caldwell?

We offer a career path focused on stability, growth, and long-term success in the healthcare industry.

Here’s what’s in store for you:

• Salary package ranging from PHP 15,000 to PHP 25,000 (based on comms, tenure, and exam performance)
• Monthly incentives, spiffs, and performance-based bonuses
• Paid training from Day 1 (including healthcare account training)
• HMO coverage with up to 3 dependents
• 28 paid leaves for rest and recovery
• 13th-month pay and government-mandated benefits
• Company-sponsored retreats and engagement activities

Who We’re Looking For:

• High School, K12 graduates, SHS or college undergraduates (2nd year and up)
• Open to applicants with or without BPO experience
• Must have strong communication and problem-solving skills
• Detail-oriented and comfortable handling sensitive healthcare information
• Willing to work onsite in Cebu on a shifting schedule
• Must be 18 years old and above
• Preferably residing within Cebu

Apply Now – Customer Service Representative (Healthcare Account)

Step into a Customer Service role with Caldwell and assist customers with healthcare concerns such as benefits, claims, appointments, and general inquiries. You’ll ensure accuracy, empathy, and excellent service in every interaction.

Ready to Rise?

Build a stable and meaningful career in the healthcare industry with Caldwell. Apply now and grow in a company that values compassion, performance, and long-term success.